TAKE CONTROL OF YOUR CLIENT RELATIONSHIPS IN THE NEW FINANCIAL YEAR.
Only 24 hours remaining to register for this special webinar on Wednesday 15th June 2011.
Principals, partners and accountants of firms will often comment that they have a strong relationship with their clients. However, in many cases, the relationship is built on responding to client needs and demands rather than being proactive.
A more proactive approach can add to practice productivity as well as significantly improving client relationships. By focusing on better managing the client relationship, you will find that you have more time to engage in projects that add real value to your clients.
The new financial year presents an ideal opportunity for firms to revisit the relationship that they have with their clients, in relation to scope of work, added value and fee for service. This webinar will look closely at the challenges facing firms in maintaining balanced and proactive relationships with their clients. We'll discuss the client engagement process in detail.
Learning outcomes
1. Understand what clients want from the relationship with their accountant.
2. Implement internal processes to better manage the client relationship.
3. Set ground rules for clients.
4. Create a proactive environment in your firm.
5. Establish a client engagement process that works.
A comprehensive set of course notes and accompanying powerpoint slides will be provided to attendees.
The fee for this webinar is just $49.50 (with $10 discount for PPN or Lifespan members).
CLICK HERE FOR REGISTRATION DETAILS. Contact us on 1300 883 789 for further information on this and other training programs for accountants.
Developed by Business Aptitude, leading Practice Management Consultants and Trainers to Accountants. For further information, go to www.bizaptitude.com.au
Only 24 hours remaining to register for this special webinar on Wednesday 15th June 2011.
Principals, partners and accountants of firms will often comment that they have a strong relationship with their clients. However, in many cases, the relationship is built on responding to client needs and demands rather than being proactive.
A more proactive approach can add to practice productivity as well as significantly improving client relationships. By focusing on better managing the client relationship, you will find that you have more time to engage in projects that add real value to your clients.
The new financial year presents an ideal opportunity for firms to revisit the relationship that they have with their clients, in relation to scope of work, added value and fee for service. This webinar will look closely at the challenges facing firms in maintaining balanced and proactive relationships with their clients. We'll discuss the client engagement process in detail.
Learning outcomes
1. Understand what clients want from the relationship with their accountant.
2. Implement internal processes to better manage the client relationship.
3. Set ground rules for clients.
4. Create a proactive environment in your firm.
5. Establish a client engagement process that works.
A comprehensive set of course notes and accompanying powerpoint slides will be provided to attendees.
The fee for this webinar is just $49.50 (with $10 discount for PPN or Lifespan members).
CLICK HERE FOR REGISTRATION DETAILS. Contact us on 1300 883 789 for further information on this and other training programs for accountants.
Developed by Business Aptitude, leading Practice Management Consultants and Trainers to Accountants. For further information, go to www.bizaptitude.com.au
