Training Beyond Accounting - December 2011 Update and Webinar Program
The Webinar program for December 2011 features sessions on Managing Scope of Work and Reducing Write-offs and How To Develop A Strong Leadership Team in Your Firm. Featured speakers will be Dale Crosby from Business Aptitude and Tao de Haas from Corporate XL.Click on the webinar topic below for more information:.
Seven Steps to Effectively Manage Scope of Work & Reduce Write-offs – Wednesday 7th December 2011 – 12.30pm – 1.30pm AEDT
One of the main stumbling blocks accounting firms face is in clearly outlining what they will do for the client and how much it will cost – and delivering on time, within budget. This is a critical process when considering additional services development. This session discusses the importance of setting a clear scope of work and managing client expectations through appropriate and timely communication. We will talk about the challenges of delivering a job within budget and on time. We’ll also discuss how to ensure that clients see value for service and are prepared to pay appropriately for special advice and matters.
Keys to Developing A Strong Leadership Team – Wednesday 14th December 2011 – 12.30pm – 1.30pm AEDT
The leadership team is arguably the most important group in any firm. They have the most overt power. Their decisions have implications for everyone else in the firm as well as for the future of the firm itself. Usually, people are ‘elected’ to the leadership team on the basis of equity, seniority or functional responsibility, without due consideration to the specific skills they bring to the team. In this webinar, we will review what these groups have to do and what they need to be effective. Specific roadblocks to successful operations of leadership teams will be identified. We will discuss the steps you can take to create a more effective leadership team. This webinar will feature our regular guest speaker Tao de Haas.
Over 200 accounting firms within Australia and New Zealand have attended our last 6 webinars on:
- Managing client relationships in the new financial year,
- Effectively engaging employees for increased productivity, job enjoyment and client satisfaction, and
- The integration imperative - how to add real value to clients through additional services.
- FairWork Act targets accounting firms - what you and your firm needs to know and do.
- Getting clients over the line - how to effectively get clients to agree to additional services.
- Performance and salary reviews - how to effectively engage staff in end of year reviews.
Tp participate in the 2011 Employee Engagement Benchmark Survey for Accounting Firms, click here. All firms who participate will receive a complimentary benchmark report.
Visit www.trainingbeyondaccounting.com.au or Ph 1300 883 789 for further information on our capabilities and experience working with accounting firms