Latest Events and Programs

  1. Prepare your Practice for Sale - Your 3 Year Plan to Maximise its Value - Wed 30th May - 12.30pm to 1.30pm AEST
  2. Measuring the Right Stuff - What your firm should be focusing on in the new Financial Year.  - Wed 6th June - 12.30pm to 1.30pm AEST
  3. How to develop your coaching and training skills - A webinar for partners, managers and trainers.  - Wed 13th June - 12.30 to 1.30pm AEST
  4. 5 Steps to effectively manage clients expectations in the new Financial Year- Wed 20th June - 12.30pm to 1.30pm AEST
  5. How to make Advisors out of Accountants - The role of active listening and feedback in developing client relationships - Tues 26th June - 12.30pm to 1.30pm AEST
  6. 7 Steps to improve turnaround time through a better focus on Workflow - Wed 27th June - 12.30pm to 1.30pm AEST

New CD-ROM Coaching Programs on PERFORMANCE REVIEW and CONFLICT RESOLUTION for accounting firms. and for accounting firms. Click on the program title for further details.

Are you on the list?

Click here to view a list of just some of the accounting firms that have benefited from our webinars and workshops.

Contact Us

Business Aptitude
PO Box 700
Chatswood, NSW 2057
Australia

tel: 1300 883 789
fax: (02) 9904 8306
email: enquiry@bizaptitude.com.au

Thank you for attending ‘Take Control Of Your Client Relationships in the New Financial Year.

Of course, the success of any program depends on your commitment to change. The attached workbook will assist you in running an internal session for your team. Identify the key issues that affect the way you manage your client relationship, and implement steps to improve this in the new financial year.  I have also included the document '10 Step Process for Effectively Managing Scope of Work'  for your interest.

Click below to download each document:

1. Take Control Workbook
2. Powerpoint Presentation
3. 10 Step Process for Effectively Managing Scope of Work

For those registrants who were unable to attend the webinar, a link to the RECORDING will be forwarded by the end of the week.

We have also developed an in-house training program that you can use to help your team take control of their time. This program runs over 10 x 30 minute modules and includes sessions on managing client expectations, workflow management effective delegation and task management.  The program normally retails for $1,320. But until 30th June, we’re offering the entire program for 660 – that’s just $66 per session.  Many of the principles outlined in the webinar seminar are discussed in more detail in the TAKE CONTROL program.

Click here for more details of the TAKE CONTROL program.

If you would like to talk with us about how we can help your firm TAKE CONTROL, contact Dorothy Crosby on Ph 02-9904 8400.

 Developed by Business Aptitude, leading Practice Management Consultants and Trainers to Accountants. For further information, go to www.bizaptitude.com.au